Information that you provide to us: We may collect personal information that you provide when using our Product, such as when you: (1) create an account; (2) subscribe to our Product; (3) participate in events or promotions; (4) send questions or comments via email or live chat; (5) interact with our sales or customer support team; (6) apply for a job with us online; (7) fill out surveys; or (8) otherwise communicate with us through or about our Product. The types of personal information that you provide may include your name, email address, telephone number, mailing address, credit card information, and other contact or identifying information that you choose to provide. We store, process, and maintain files and content that you create and/or upload using our Product, as well as other data related to your account to provide the Product to you.
We do not store any credit card information we receive except as necessary to complete and satisfy our rights and obligations with regard to such transaction, billing arrangement, and/or as otherwise authorized by you. We use third party payment processors to process online payments.
Information about use of our Product: We collect certain device-specific information when you download and install the Product on your mobile device, including your mobile device model, operating system information, our mobile version and usage information. In addition, we may collect a resettable device identifier from your device. Resettable device identifiers (also known as mobile advertising identifiers) are similar to cookies and are found on many mobile devices and tablets (for example, the "Identifier for Advertisers" (or IDFA) on Apple iOS devices and the "Google Advertising ID" (or GAID) on Android devices), and certain streaming media devices. Like cookies, resettable device identifiers are used to make online advertising more relevant and for analytics and optimization purposes. Your mobile device’s operating system allows you to adjust your settings to opt out of providing this identifier. However, we do not use these identifiers to serve in-app advertising. Also, with your prior permission, we may collect your location information provided by your mobile device, which you may disable at any time through the device settings.
Our servers automatically collect usage information about your use of the Product, including the pages visited, number of log-ins, data displayed or clicked on, actions taken, your language preference, and other login information. We may collect automated error reports in the case of software malfunctions, which may contain some or all of the information in your account and content and may be reviewed to help resolve problems with the Product.
We collect information from the device and application you use to access our Product. Device data mainly means your IP address, operating system version, device type, device ID/MAC address, system and performance information, and browser type. If you are on a mobile device, we also collect the UUID for that device.
We use a variety of technologies to collect this information, such as first party and third-party cookies and tracking services that employ cookies and page tags (also known as web beacons). This data includes usage and user statistics. Emails sent by Injoy Global or by users through our Product also may include page tags that allow the sender to collect information about who opened those emails and clicked on links in them. More information about our use of cookies and other tracking technologies is provided below.
Like most websites, our web servers keep log files that record data each time a device accesses those servers. The log files contain data about the nature of each access, including originating IP addresses, internet service providers, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system versions, device type and timestamps.
If you arrive at Injoy Global from an external source (such as a link on another website or in an email), we record information about the source that referred you to us.
Information from third parties and integration partners: We may obtain personal information from third parties and combine such information with the information that we collect through our Product and such information may be used for the purposes described in the “How We Use the Information We Collect” section below. For example: